Payment Policy

At Aura Apparels, we aim to keep the payment process clear and straightforward for our customers.

This Payment Policy explains how payments are handled when you place an order through our online store.

Accepted Payment Methods

Aura Apparels accepts the payment methods displayed during checkout.

The available payment options and payment provider icons are shown on our website and at checkout. Payment methods may vary depending on the customer's location, device, or payment provider.

Customers can review the available payment options before completing an order.

Payment at Checkout

When placing an order, customers are required to provide the information requested during checkout and select an available payment method.

Before completing the purchase, customers can review their:

Product selection
Shipping information
Order total
Available payment method
Applicable charges displayed at checkout

An order is considered placed after the checkout process has been successfully completed and the payment has been accepted by the applicable payment provider.

Order Confirmation

After an order is successfully placed, customers may receive an order confirmation containing relevant order information.

Customers should review the confirmation and contact Aura Apparels if they notice an issue with their order details.

Pricing and Order Total

Product prices are displayed on the applicable product pages and during checkout.

Aura Apparels does not add hidden taxes or undisclosed charges to an order.

Any applicable charges that form part of the checkout total will be displayed before the customer completes the purchase.

Shipping is free.

Payment Processing

Payments are processed through the payment method and payment provider selected during checkout.

Aura Apparels does not control the processing time of a customer's bank, card issuer, or third-party payment provider.

If a payment is declined, reversed, or otherwise unsuccessful, customers may need to use another available payment method or contact their payment provider for assistance.

Payment Issues

If you experience a payment-related issue while placing an order, please contact our customer support team.

When contacting us, include your order information where applicable. For security reasons, do not send your full payment card number, security code, password, or other sensitive payment credentials by email.

We aim to respond to customer inquiries within 24 hours.

Refunds

If a return is approved and a refund is due, Aura Apparels processes the refund within 7 business days after the refund has been approved.

The time required for the refunded amount to appear in the customer's account may vary depending on the payment provider or financial institution.

For complete information about returns and refunds, please review our Return and Refund Policy.

Currency

Prices are displayed in the currency indicated on our website and checkout.

The final amount charged may depend on the currency and payment method available to the customer at checkout.

Changes to This Payment Policy

Aura Apparels may update this Payment Policy when necessary to reflect changes to our payment process, available payment methods, or store operations.

The current version published on our website will apply to orders placed after the policy is updated.

Contact Us

If you have any questions about payments or an order, please contact us using the information below.

Aura Apparels

5830 E 2nd St
Casper, WY 82609
United States

Phone: 1 (617) 555-0107

Email: support@auraapparels.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)

Customer Support Response Time: Within 24 hours